Dutch complaint time – The Polder News

A bank employee pushes euro notes into a huge overdue wall clock while a reimbursed customer watches and a regulator measures the clock, illustrating that a late response remains a breach even after compensation.

A bank employee pushes euro notes into a huge overdue wall clock while a reimbursed customer watches and a regulator measures the clock, illustrating that a late response remains a breach even after compensation.

Compliance

When Fraud Complaints Wait, Compliance Starts Counting

The bunq fine shows why a late answer can outlive a later refund.

byPaolo Maria Pavan

June 10, 2026