Image generated with AI for illustrative purposes.

Care Pay Is Rising, and the Roster Carries the Real Cost

A reported VVT pay deal lands in a sector where absence, travel, and safety already shape every hour.

A small home-care provider does not feel a pay rise first in a policy note. She feels it on a Tuesday afternoon, with the payroll calendar open, one nurse ill, two clients waiting, and a planner asking whether an extra evening route can still be covered.

When the record carries the case

On 26 June, Salaris Vanmorgen reported a negotiating result for the VVT cao, the collective agreement for nursing, care and home care. The exact final text will decide the details. The business direction is already clear: care pay is moving up again.

CBS reported that cao wages in health and welfare were 4.1 percent higher in May 2026 than a year earlier, including special remuneration. Contractual labour costs per hour in that broad sector were 3.8 percent higher. Inflation was 3.5 percent in May. For staff, household bills still matter. For employers, every euro runs through rosters, sickness, travel, tax, and replacement hours.

The wage line is not the full bill

The VVT signal reads less like a shock than like confirmation. Dutch collective wage growth has cooled from the sharpest phase, but it has not returned to cheap labour. In care, higher pay is becoming part of the normal cost base.

That matters because a wage table is never only a wage table. It can touch holiday allowance, year-end payments, irregular-hours allowances, overtime, pensionable pay, employer charges, and sickness pay. A staged rise may look calm on paper. The owner-manager feels it through every scheduled hour and every hour that has to be replaced.

Cash timing is often less polite than the negotiation text. Payroll must be paid before invoices are collected. Contract rates with municipalities, insurers, clients, or larger care institutions may move later, or not fully. A provider can calculate the wage correctly and still feel pressure when debtor days stretch.

Payment pressure meets privacy

So this is not an HR topic alone. It is also a margin topic and a ledger topic. The useful question is simple: can the employer show which cao applies, which function sits in which scale, which hours were worked, which kilometres were reimbursed, and which corrections were made?

The roster tells the truth

CBS counted 378,000 open vacancies in the Netherlands at the end of the first quarter of 2026. Care was one of the sectors with the most vacancies. Rijksoverheid also says about 1.5 million people work in care and welfare, yet demand is still not being met. Without change, the shortage may rise strongly by 2035.

Those are large numbers, but the small-business version is plain. The roster tells the truth before the annual budget does.

In VVT, CBS reported sickness absence of 9.9 percent in the first quarter of 2026. Health and welfare as a whole stood at 8.2 percent, above the economy-wide figure of 5.8 percent. A care employer therefore pays for more than agreed hours. It also pays for gaps, substitutions, phone calls, route changes, and the quiet fatigue of the people who remain.

Pay helps. It supports retention and gives people a reason to stay. Yet pay does not repair unsafe work, weak planning, poor team support, or avoidable administration on its own. CBS has also reported that almost six in ten care and welfare employees experience aggression from patients or relatives. More than three in ten experience aggression from colleagues or managers.

That is not a soft workplace issue. It reaches absence, turnover, trust, and the employer’s ability to keep people. The Labour Inspectorate’s baseline is practical too. Care and welfare employers must map health and safety risks in an RI&E, have a plan of action, and have a basic contract with an occupational health service or company doctor.

Travel, scope, and payroll proof

Travel is another place where the wage story becomes concrete. Belastingdienst stated on 25 June 2026 that the tax-free kilometre allowance rises from €0.23 to €0.25 per kilometre, with effect from 1 January 2026. That changes the payroll conversation, even where the cao or employment contract decides the actual entitlement.

A clean employer knows what was reimbursed, when, and under which rule. The difference between tax-free treatment and contractual entitlement sounds technical. In a small company, it decides whether payroll can be explained later without reconstructing half a year of routes and payslips.

What employers should keep readable

The same discipline applies to cao scope. Rijksoverheid explains that a cao applies through party status, employer organisation membership, or general binding declaration. Scope depends on company activities and the main-activity criterion. A mixed provider, subcontractor, or support service working inside care locations may need a clear view of which workers sit where.

Flexible labour also needs a cooler head now. Since 1 January 2025, the Belastingdienst enforcement moratorium for employment relationships no longer applies. Normal rules on false self-employment apply again. If higher wage costs push an employer toward zelfstandigen, the relationship still has to make sense in tax and labour terms.

Back at the Tuesday roster

Return to the home-care provider with the open payroll calendar. Her first task is not to panic about the next cao line. It is to make the business readable.

She needs a wage-impact view that includes related payroll items, not only basic pay. She needs absence in the forecast, not only headcount. She needs travel records that match the reimbursement choice. Safety notes should lead to action, not only sympathy. Staff communication should separate what is known, what is expected, and what payroll will review when the final agreement text is available.

For suppliers to care providers, the signal travels too. Cleaning, transport, training, food, maintenance, administration, and local support businesses may see care clients revisit budgets and service levels. In nearby labour markets, workers compare hours, pressure, travel, and pay. Care is large enough in the Dutch economy for its wage rhythm to be heard beyond care itself.

The calm conclusion is this: higher care pay is not the problem. A sector that depends on skilled, tired, mobile people cannot build continuity on gratitude alone. The risk lies in treating the wage rise as a single percentage instead of a chain of decisions.

The better employer will look at the chain now. Pay, roster, absence, travel, safety, scope, contracts, and cash belong in one conversation. That is where the real cost sits. It is also where better leadership begins.

Sources

Referenced in the article

Editorial standard

The Polder is written for readers who need the Dutch business environment translated into practical meaning. Corrections, source policy and editorial accountability are part of the publication record.

Add a considered note

Add your note

Your email address will not be published. Required fields are marked *